SERENA INN & SUITES OF RAPID CITY, Rapid City – A Smart Stay in the City
About the Hotel
Rooms & Amenities
Serena Inn & Suites of Rapid City offers 114 air-conditioned rooms with flat-screen TVs, free WiFi, and private bathrooms featuring shower/tub combinations. Some rooms include a seating area, microwave, and coffee machine. Desks, safes, and free local calls are provided for convenience.
Dining Options
A complimentary continental breakfast is served daily from 7:00 AM, featuring cinnamon rolls, fresh fruit, cereal, and coffee. No on-site restaurants are available, but downtown Rapid City has multiple dining options within a short drive.
Leisure & Activities
Guests can explore nearby attractions like Pirate's Cove Adventure Golf, the Berlin Wall Exhibit, and Dinosaur Park. The hotel provides free parking and a self-service laundry. Golfing is available in the surrounding area.
Location & Access
The hotel is in the Black Hills Region, 2.2 miles from Central States Fairgrounds and 2.6 miles from South Dakota School of Mines and Technology. The Journey Museum is nearby, and Rapid City Regional Airport is 25 km away.
Guest Services
A 24-hour front desk, business center, and laundry facilities are available. Public areas are wheelchair-accessible. Children under 3 stay free, and those under 17 can stay with an adult at no extra cost.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- Non-smoking property
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
Services
- Laundry
Dining
- Continental breakfast
Business
- Business center
Room features
- Air conditioning
- Sitting area
- Tea and coffee facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
The hotel had decent rooms, but the lack of elevators was a big issue for me and my health. Noise cancellation between rooms was not great. The service was a mix of helpful and polite interactions with some unfortunate rude and unhelpful experiences. The location was good and easy to find, making it a suitable base for a short stay, despite some sketchiness. The dining options were disappointing, with limited choices, and noise disturbances. The facilities were basic with room for improvement.
The hotel felt like a 'home away from home' with a welcoming ambiance but lacked elevators, which was inconvenient for guests with mobility issues. The service was below expectations with rude staff at the desk and lack of responsiveness to room cleaning requests. The location was convenient for visiting attractions, although breakfast could have been better. The dining options were limited to basic snacks. Overall, the hotel was cozy but had notable shortcomings.
My stay at the hotel was delightful. The room was quiet despite some noise from motorcycles. It would have been cozier with extra blankets for colder nights. The room lacked a microwave and fridge, which would have been convenient.
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